Our Commitment to Privacy

Your trust matters. At Synapsia, we protect your data in accordance with UK GDPR and industry best practices.

Information We Collect

We may collect personal information such as your name, email address, phone number, company name, or technical usage data when you:

  • Contact us via our website or email
  • Sign up for updates or services
  • Access and use our digital platforms or APIs

How We Use Your Data

We use collected data to:

  • Respond to enquiries and deliver services
  • Operate and improve our systems
  • Meet our legal obligations

Your Rights

You have the right to:

  • Access and review your data
  • Request updates or removal
  • Withdraw consent at any time
  • File a complaint with the ICO

Data Sharing & Storage

We never sell your data. Information may be shared with trusted service providers (e.g. cloud hosting, analytics) only when necessary and under strict security and privacy contracts.

Our Security Measures

We implement robust security practices to protect your data — including encryption, access controls, and continuous monitoring — ensuring your information stays private and secure at all times.

Retention & Compliance

Data is only retained for as long as necessary to fulfil the purpose it was collected for. We periodically review our retention policies and ensure ongoing compliance with GDPR and local regulations.